Business and Administration |
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Business and Administration NVQs are available at Levels 1 to 4, each level may have either (or both) a certificate or diploma programme. This makes them appropriate for everyone from the entry level ‘office junior’ who is involved in routine activities through to the head of administration who may hold managerial responsibilities.
We offer NVQ Levels 1, 2, 3 and 4 in Business and Administration.
NVQ Certificate in Business and Administration Level 1
| Typical job role |
Office junior |
| Typical duties |
Welcoming visitors, handling mail and making telephone calls, as well as the use of information, office equipment and IT |
NVQ Certificate & Diploma in Business and Administration Level 2
| Typical job role |
Administrative or clerical assistant |
| Typical duties |
Managing customer relations, diary systems, arranging travel and accommodation, researching and storing information, use of different software and preparation of documents |
NVQ Certificate & Diploma in Business and Administration Level 3
| Typical job role |
Secretary, personal assistant or office administrator |
| Typical duties |
Supervising, organising, monitoring and analysing |
NVQ Certificate & Diploma in Business and Administration Level 4
| Typical job role |
Company secretary or Head of administration |
| Typical duties |
Junior management skills such as managing projects and chairing meetings |
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