Controlling natural reactions in stressful situations
Anger in the workplace can be very damaging, if it is not managed it can affect individual and team performance.
| Who should attend? |
Any manager or employee who encounters anger in themselves or others and those who just want to know more about anger and its management |
| Course content |
Anger and its causes
Sources of conflict
Triggers and responses
Understanding body language
Using anger in positive ways
Anger and risk management
Resolving conflict |
| Duration |
1 day |
| Cost |
Price on application |
If you think this course could help you or members of your team, please get in touch.
|
