Sitemap
Business To Business
 
Home
About Us
News
Consultancy
Training
Bespoke Training Programmes
Managing Continuing Professional Development
Running Effective Meetings
Managing People
Presentation Skills / Public Speaking
Supervision and Coaching Skills
Telephone Techniques
Reception Skills
Outstanding Customer Service
Assertiveness at Work
Team Building
Project Management
Trainer Skills
Producing a Strategic Business Plan
Staff Appraisal Interviews
Time Management
Stress Management
Anger Management
Effective Delegation
Negotiation Skills
Managing Team Development
Quality Assurance Systems (ISO 9000)
The Care Market
Social Care Values
Working Relationships in Social Care
Recognising and Dealing with Abusive Situations
Dealing with Grief
Care and Welfare Programmes
Leadership and Management
Programmes
Customer Service Programmes
Teaching and Learning Programmes
Frequently Asked Questions
Vocational and Professional Qualifications
Research
Information, Advice and Guidance
Downloads
Contact Us
E-portfolio Login
 

Quality Assurance Systems (ISO 9000)

  

Quality and its management

Provides delegates with an understanding of ISO 9000 and quality management in lay terms.               

Who should attend? Managers who are new to the concepts of quality management and those who want a basic insight into ISO 9000
Course content Defining quality
Quality assurance v quality controls
History of ISO 9000
Components of ISO 9000
Using quality audits
Duration 1 day
Cost  Price on application

If you think this course could help you or members of your team, please get in touch.