Level 2 BTEC Certificate in Team Leading

The Level 2 BTEC Certificate in Team Leading is designed to provide:

• education and training for those in management or other sectors with a responsibility for team leading
• opportunities for personnel in management or other sector-specific industry to achieve a nationally recognised Level 2 vocationally related qualification
• opportunities for full-time learners to gain a nationally recognised vocationally specific qualification to enter employment in the field of management or progress to further vocational qualifications such as the BTEC Level 3 Award or Certificate in Management or NVQ Level 2 in Team Leading
• the knowledge, understanding and skills learners need to become team leaders
• opportunities for learners to focus on the development of the major key skills and the wider key skills in a team leading context, such as improving own learning and performance, working with others and problem solving
• opportunities for learners to develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.

Key concepts include:

• Introduction to Team Leading
• Helping Team Members Develop Their Performance
• Coaching Skills in Team Leading
• Customer Service in Team Leading
• Communication in Teams
• Health and Safety in Team Leading
• Using Resources in Teams
• Doing Your Job Better
• Gaining Results From Your Team

N.B. For this award, three of these topics are studied.